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Changes in customer spending has driven ecommerce to be a major business payment channel. This means merchants must ensure they have the best supply chain setup to minimise false declines (customers who should be able to pay but have their transaction declined) to maximise revenue. To do this, CMSPI’s ecommerce team analyses large volumes of transactional data. This unique data allows us to independently highlight the problems within a merchant’s supply chain and implement solutions - boosting ecommerce sales by millions in revenue every year.